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Taixing Petroleum Machinery Co., Ltd.>>  Company News
 
 
  Produce Realization
 

Planning of Product Realization
Purpose
    To ensure the product meet the customer requirements and statutory and regulatory requirements.
Scope
     It is applicable to all the function departments related to the product conformity and all the processes needed for product realization.
Responsibility
(1) The Technology Dept. is responsible for confirm quality objective and requirements, and control design processes including design changes and specify product acceptance stand and provide related documents and records.
(2) The Marketing Dept. is responsible for identification and review of the requirements related to the product, and communication with the customers.
(3) The Purchasing Dept. is responsible for the control of purchasing, and evaluation and selection of suppliers.
(4) The Production Dept. is responsible for the control of externally produced parts.
(5) The Production Dept. and the workshops are responsible for the operation of production and service.
(6) The Inspection Dept. is responsible for verification, confirmation, monitoring, measuring, inspection, and control of monitoring and measuring devices.
Control Requirements
      Our company shall establish TSQP02-01 Control Procedure for Quality Plan, to control product realization.
(1) The Technology Dept. is responsible for identifying the quality objective requirements, project or contract, and communicates them to the related departments by documents.
(2) The Technology Dept. shall carry out the planning together with the related departments for meeting the quality objective and requirements of special product; confirm the equipment, fields, skills and documents needed for processes, the results of which shall form “_______Quality Program”.
(3) The “__________Quality Program” shall include:
      the clarified requirements of the product quality objectives, including the customer requirements and statutory and regulatory requirements, and the related regulations of the Company to meet the customer requirements.
      the technological documents, the processing documents and product drawings needed for the product realization.
      the equipment, the auxiliary equipment, personnel ,field environment and etc.
   the criteria for verification and validation of process and product, and the final quality requirements of product.
   the records needed to ensure the process of product realization meets the product requirements.
(4) The Technology Dept. shall organize to review the “Quality Program”, and maintain the records concerned. Any changes to the “Quality Program” during implementation shall be re-reviewed and recorded.
(5) The records shall be maintained to provide the evidence of product conformity, including the verifications of special process and key processing fixtures.
(6) The production of ordinary products at present has been planned, and under control through the mature technological and process documents. No “Quality Program” is not necessary when the product quality remains stable. When significant changes happen in product structure, material or approval standard,  re-establish quality plan if necessary.
(7) When outsource process, our company shall establish control procedure to transfer the process into product realization process.

Customer-related Processes
Purpose
      To fully identify the customer needs and expectations, determine the product quality requirements to meet customer requirements, and to realize the customer satisfaction.
Scope
      It is applicable to the identification of customer requirements, product requirements review and communication with customers.
Responsibility
(1) The Vice General Manager (Marketing) is responsible for approving the review of product requirements under special contracts.
(2) The Marketing Dept. is responsible for identifying the customer needs and expectations, organizing related departments to review the product requirements, and communicating with customers.
(3) The Inspection Dept. is responsible for evaluating the testing capability for newly developed product or products for special requirements.
(4) The Technology Dept. is responsible for evaluating the design and development capability for newly developed product or products for special requirements.
(5) The Production Dept. is responsible for reviewing the production capability and delivery date.
(6) The Purchasing Dept. is responsible for reviewing the materials purchasing capability.
Determination of Requirements Related to the Product
      Before acceptance of contracts or orders, the requirements related to the product shall be determined.
(1) requirements specified by the customer, including the requirements for delivery and post-delivery activities,
(2) requirements not stated by the customer but necessary for specified intended use where know,
(3) statutory and regulatory requirements related to the product, including the standards and specifications,
(4) any additional requirements determined by the company.
Review of Requirements Related to the Product
      Our company shall establish TSQP03-01 Contract Review Control Procedure to review requirements related to products before make any promise to customers.
(1) Contract Review
   The Marketing Dept. is the function department of contract review. It organizes the Production Dept., the Technology Dept., the Purchasing Dept., the GQMO, and the Inspection Dept. to hold the contract review according to the practical condition.
   Every contract, tender or order shall be reviewed before bid or acceptance of contract or order (including the order received by verbal means) to ensure:
(1) every requirement for contracts (including meeting the requirements of API products standard) are adequately defined and documented,
(2) any differences between the company and the customer has been resolved,
(3) the company has the capability to meet the contract or accepted order requirements (including API requirements).
   For the order received by verbal means, the Marketing Dept. is responsible for registering it and reviewing it.
   Contracts which do not have special requirements for price, delivery time, or technological quality requirements can be signed after review by the Marketing Dept. qualified sales personnel and approval by the director of the Marketing Dept.
   Contracts which do have special requirements for price, delivery time, or technological quality requirements, or tenders which participate in bids can be signed after the Marketing Dept. qualified sales personnel filled in the “Contract Review List”, the director of the Marketing Dept. shall organize the Production Dept., the Technology Dept., the Purchasing Dept., the GQMO, and the Inspection Dept. to hold the contract review, and Vice-General Manager (Marketing) approves them.
(2) Amendment to Contract
      When the company and customer agree, amendment to contract can be made. If necessary, amendment to contract shall be reviewed to ensure the content of amendment consistent with the contract.
(3) Transfer of Contract
     After contract review, notification of contract implementation shall be filled out in time and be informed to the Production Dept. for production arrangement. Modified contract (including review result of amendment to contract) shall be transferred to related departments by notification of contract amendment.
(4) Records of contract review and amendment to contract shall be arranged and maintained by the Marketing Dept.
Customer Communication
Our company shall establish TSQP20-01 Control Procedure for Customer Communication to maintain customer’s communication.
   Before and during the sale process, the Marketing Dept. shall introduce our products, answer and record the customers’ consultations through various channels such as advertisement, Product Service Month, fairs and etc.
   If necessary, give the information of contract implementation to the customer, including any changes related to the product requirements.
   After sale, the Marketing Dept. shall collect the customer feedback, deal with the customer complaints properly, to achieve the continual customer satisfaction.

Design and Development
Purpose
To control and verify the design and development process, to ensure to meet the specified requirements.
Responsibility
a. The Technology Dept. is responsible for the control of design and development process.
b. The Purchasing Dept., the Production Dept., the Inspection Dept. and workshops shall assist to carry out the design and development process under control.
Control Requirements
      The company shall establish TSQP 04-01 Procedure for Design and Development Control, to control each stage of design during product realization progress, including: planning, input, output, review, verification, validation and change.
Design and Development Planning
     The Vice General Manager (Technology Quality) shall determine project of new product development according to the result of market investigation and research, needs of customers, or domestic and overseas technological information, and deliver the “Design Errands” to the Technology Dept. The Technology Dept. is responsible for constituting the “Plans on Product Design and Development Implementation”, and carrying it out, which includes:
(1) Stage of design and development (include design documents necessary),
(2) Review applicable for each stage of design and development,
(3) Responsibility for design and development.
      Respective team or sector responsible for design and development shall keep contact for responsibility.
      With the evolvement of design and develop, the planning output shall be updated if applicable.
Design and Development Input
(1) Design and development input shall include: standards/specifications, product structure and performance, major technical characteristics, statutory and regulatory requirements for environment protection and safety, prediction of economic proceeds (including market analysis). These shall be defined in the “Design Errands”.
(2) The Vice General Manager (Technology Quality) shall organize the departments concerned to review the design and development input. Incomplete, ambiguous or conflicting requirements shall be resolved with those responsible for imposing these requirements. Review records of design and development shall be established and maintained.
(3) Design and development input shall take into consideration the results of any contract review and customer’s requirements.
(4) Design and development input shall also take into consideration the statutory and regulatory requirements.
Design and Development Output
(1) Design and development output shall be documented. They are technical documents, including instructions, procedures, specifications, and drawings that include acceptance criteria, used for process design, purchasing, machining, inspection and service.
(2) Design and development output shall meet the requirements of design and development input. Design and development documents shall include design methods, assumptions, formulas, and calculations.
(3) Design and development output shall identify those design characteristics that are crucial to the safety and proper functions of the product.
(4) Design and development documents shall be formulated by the executive of the project, signed by process and standardization managers in meeting, reviewed by the director of the Technology Dept., and approved by the Vice General Manager (Technology Quality).
Design Development Review
      To review design and development if necessary in according to requirements of design plan
(1) Design and development review shall be identified in the “Plans on Product Design and Development Implementation” and performed at appropriate stages of design and development. The Vice General Manager (Technology Quality) shall chair the review meeting, and the related departments such as the Technology Dept., Equipment Dept., Inspection Dept., and Purchasing Dept., and GQMO shall participate in the meeting, if necessary, customers and external experts will be invited, to evaluate the capability of design and development results to meet the quality requirements.
(2) Initiative designer attend design review meeting, and extensively collect suggestion, then carry out review result,  
(3) Design and development review shall be conducted by non-designers. The designers can attend the review meeting, listen to the advice, and implement the review results.
(4) Final design review shall be documented, and final design shall be approved by vice general manager who responsible for technique.
Design and Development Verification
      Perform design verification in accordance with design plan to ensure the design and development output meets the design and development input requirements. Results of design verification and necessary activities shall be recorded and maintained. Design and development verification may include the following one or more activities such as:
(1) performing alternative calculations,
(2) comparing the new design with a similar proved design, if available,
(3) reviewing the design and development documents as a way of verification,
Design verification Development Validation
      Validate design and development in accordance with requirements in design plan to ensure designed products can be applicable for existing service or expected service.  Design and development verification shall be finished before product delivery, and results or necessary activities for verification shall be recorded and maintained.
Design and development verification may include the following one or more activities as follows:
(1) Verify by sample;
(2) Verify function and property of products;
(3) Verify in accordance industry standards or regulations;
(4) Test or verification result by third party may be basis to design. 
Control of Design and Development Changes
      All design and development changes and Revisions shall be performed by the original personnel. They shall fill in the “Notification for Design and Development Changes”. Every changed place shall be made with mark, signed by personnel who perform changes, review and approval. Design and development changes shall have the same control features as the original design and development. For important design and development changes shall be executed only after the Vice General Manager (Technology Quality) approves them.
      The review of design and development changes shall include evaluation of the effect of the changes on constituent parts and product already delivered.
      Records of the results of the review of changes and any necessary activities shall be recorded and maintained.
      Control procedure shall be performed according to TSQP04-01 Procedure for Design and Develop Control.
Purchasing
Purpose
      To control the purchasing process to ensure the purchased products conform to the specified requirements.
Scope
      It is applicable to the raw material purchasing for the company product, externally produced parts and the control of supplier services, and to the selection, evaluation and control of suppliers.
Responsibility
(1) The Purchasing Dept. is responsible for purchasing.
(2) The Production Dept. is responsible for selecting, assessing and control outsource supplier.
(3) The Tech Dept. is responsible for establishing specifications for outsourcing or purchasing.
(4) The Inspection Dept. is responsible for verification for outsourcing or purchasing.
Control Requirements
      The company shall establish TSQP06-01 Procedure for Purchasing Control, to effectively control purchasing process to ensure the purchased products conform to the specified requirements.
Selection of Supplier
      The Purchasing Dept. shall carry out the investigation on suppliers’ ability to meet purchasing requirements and capability of quality assurance according to the “Procedure for Purchasing Control”, and organize related personnel of the Technology Dept. and the Inspection Dept. to evaluate and select suppliers.
Selection and Evaluation Criteria:
(1) Supplier has established effectively QMS and continually maintains QMS.
(2) Product quality can meet contract or purchasing requirements.
(3) Supplier has expected production ability and testing capability.
(4) Supplier has documents to demonstrate the supplied product’s quality and fame.
      The type and extent of control shall be dependent upon the type of product, the impact of purchased product on the quality of final product, and where applicable, on the quality audit reports and/or quality records of the previously demonstrated capability and performance of suppliers.
Assessment of Supplier
      The company shall document the control features in the “Procedure for Purchasing Control” used to ensure the supplier continually meet the purchasing requirements. The control features shall include one or more of the following:
(1) Inspection of the supplier’s final product by the company on the supplier’s field,
(2) Inspection of the supplier’s final product by the company upon delivery,
(3) Supervise of supplier’s inspection to ensure that the supplier can conform to purchasing requirements,
(4) Verification by the company that supplier’s quality management system conforms to ISO9001:2008 Specifications and API Spec Q1 (8) (8).
(5) When the supplier is confirmed to be qualified, the Purchasing Dept. and the Production Dept. shall establish the “Qualified Suppliers List” and supplier quality records, and carry out the dynamic management. The Purchasing Dept. and the Production Dept. shall assess the suppliers’ performance annually, and maintain the data of supplier selection and evaluation and the suppliers’ quality records.
(6) The continual assurance capability to provide products of the present qualified suppliers shall be re-evaluated at regular or irregular intervals. When problems occur in providing products and services by the qualified suppliers, the company shall take related measures to ensure the purchased products conform to the specified requirements. The measures include the communication with the suppliers, enhancing the purchasing verification and inspection, restricting or stopping the suppliers’ provision of products.
(7) When the outsourcing is a certain process to be confirmed, this process shall be assessed and confirmed. 
Purchasing Information
(1) The Technology Dept. is responsible for providing the purchasing documents and other necessary drawings, specifications or standards, which can clearly state the purchased products’ type, name, specifications, functions and other technical quality requirements, and inspection items and methods, as the evidence of purchasing and receiving inspection. These data shall be reviewed and approved.
(2) The purchase contract shall describe the products’ category, type, name, grade, correct identification method, criteria of product manufacture and inspection, and the effective QMS numbers with edition nos.
(3) The Inspection Dept. shall arrange the qualified personnel to perform the purchasing inspection and maintain the records concerned.
Verification of Purchased Product
      The Inspection Dept. is responsible for carrying out receiving inspection and testing according to the technical purchasing documents, and maintaining the inspection records. When the customer has the requirement to verify the purchased product on supplier’s field, the verification of the customer cannot be considered as the means of our company to control the purchased products, and shall not preclude the subsequent rejection by the customer. Our company shall carry out the verification according to the purchasing documents, even purchased products are released, and customers maybe reject products. 

Production and Service Provision
Purpose
      According to the characteristics of products, services and processes, to carry out the effective control of production and service to ensure the specified requirements and customer needs and expectations are met.
Scope
      It is applicable to the control of product realization, process verification, identification and traceability, customer property, preservation and release of product, processes before and after delivery.
Responsibility
(1) The Vice General Manager (Production) approves the “Monthly Production Program”.
(2) The Technology Dept. is responsible for drafting the related process specification and necessary work instruction documents to confirm necessary progress within company and control product mark and traceability.
(3) The Production Dept. is responsible for the product control overall production progress and products preservation and transmission.
(4) The Equipment Dept. is responsible for the equipment preservation.
(5) The Inspection Dept. is responsible for product verification, manage and control monitoring and measuring device.
(6) The Marketing Dept. is responsible for the product delivery and service before and after sale.
Control of Production and Service Provision
      The company shall establish TSQP 09-01 Procedure for Progress Control, to control production and service of product relization.
(1) The Technology Dept. is responsible for planning production process and advice products’ characters to ensure it is in the controlled status. Results shall be formed into the following documents:
a. Formulating documents of process control, including process routes, process documents, design manufacturing documents for process fixtures.
b. Draft spare parts list or key parts list;
c. Determine quality control points, formulate rules for inspection, test and approval,
d. Design device for process or special gauge device;
e. Determine progress needed confirmation, and draft specifications for the confirmed progress and assess the progress
(2) The Inspection Dept. is responsible for performing the quality inspection according to product drawings, process documents, acceptance criteria,, inspection and testing regulations, and monitoring and control of suitable process parameters and product characteristics.
      The Inspection Dept. is responsible for manage and control monitor and measure device, and calibrate and confirm periodically.
(3) The Equipment Dept. shall arrange suitable and verified equipment and process equipment, and perform periodic maintenance, service, and accuracy measuring to ensure their process capability.
(4) The Education Dept. shall organize needed training and skill assessment for operators and quality inspectors to make their skill and quality consciousness in meeting specified requirements. Operators and inspectors shall work in their positions holding certificates.
(5) The Production Dept. is responsible for the control of production process.
(6) The Purchasing Dept. is responsible for the identification and preservation of purchased products.
(7) The Marketing Dept. is responsible for the service before and after the product delivery to achieve customer satisfaction. Our company shall establish and maintain documented procedure for performing, verifying, and reporting that servicing meets the specified requirements.
Validation of Processes for Production and Service Provision
      The company shall validate any processes for production and service provision where the resulting output cannot be verified by subsequent monitoring or measurement.
(1) Identified processes of the company are heat-treatment, welding and NDT.
(2) Identified processes needed to be technologically assessed. Only process is determined that its capability meets requirements of product quality, can the process be used for production.
(3) Personnel who are responsible for formulating, reviewing and approving identified process documents, shall all be qualified.
(4) Equipments for identified process shall be validated or assessed on qualification. Only when they meet the specified requirements, can they be put into production.
(5) Parameters of identified processes shall be monitored continually, records be maintained to ensure process stable.
(6) Process control shall be performed according to “Procedure for Process Control.
(7) Revalidation if applicable: when personnel, equipments, raw material, workmanship, environment and etc changed, or when problem occurs and the previous process is doubted, the revalidation will be carried out. 
Identification and Traceability
      Our company shall establish and maintain TSQP 08-01 Control Procedure for Product Mark and Traceability for identification and traceability of product from receipt and during all stages of production, delivery and installation.
(1) Contents of product identification shall meet with requirements of drawings and management regulations of the company or the requirements of customers.
(2) Identification of stored materials
a. Steel material shall be identified with label and its end is color painted. The content of label includes name, material, size, model, quantity and place of origin. (color painting indicates material to avoid mixture)
b. The purchased product, externally produced parts and fitting parts shall be identified with label. The content of label includes name, drawing number, material, size, quantity and machining place.
(3) Machining products during production shall be identified with label, quality inspection records and die-stamps.
(4) For finished product and main or key part whose traceability is specified requirement (or customer, or product specification has requirement), the Technology Dept. shall define the content, place, date of identification on product drawing and in process document, including transplant of identification. The identification of individual product shall be unique in order to perform the product traceability.
(5) Finished product shall be identified with certificate, date putting into production, and production number. The Technology Dept. shall provide design drawing of product packaging, and define the content of identification of product packaging on the drawing.
(6) The products covered by API monogram license shall be stamped the markings in conjunction with API monogram no on the specified place according to TSQT23-01 “Use and Control Regulations of API Monogram”.
(7) Traceability marks shall be recorded and maintained;
(8) Traceability control shall cover maintain, transmission, change or record for mark and traceability mark
(9) Our company shall apply the monogram, license number, and date of manufacture to monogrammed products in accordance with a marking procedure as specified by the applicable API product specification.
(10) Our company establish and maintain TSQP 12-01Control Procedure for Inspection and Test Status to establish identification for test and inspect for monitor and measure, in order to identify qualified and unqualified products during all stages in production.
Customer Property
      Our company shall establish TSQP07-01 Control Procedure for Products Provided by Customers to control quality of product supplied by customers, and prevent customer property from loss, damage or unintended use that can affect product quality. The Marketing Dept. is the function department of control of customer property.
(1) Customer shall be responsible for providing acceptable product according to contract requirements in limited time defined in the contract. The company is responsible for preventing the product from damage or loss after receiving.
(2) Customer property shall be performed the receiving inspection, identification, storage, preservation and management. If loss, damage, or other problem of quantity and quality occur, it shall be recorded and informed to the customer to seek timely resolution. Customer property includes intellectual property and personal data.
Preservation of Product
      Our company shall establish TSQP15-01 to Control Procedure for Carry, Storage, Packing, Preserve and Deliver to preserve the product during internal processing and delivery to intended destination in order to maintain conformity to requirements, Production Dept. is responsible for preservation of products.
(1) Control of Carriage
a. When handling, suitable apparatus and handling tools shall be adopted to avoid product quality deterioration. For handling parts that are easy to be damaged (or are processed finish machining), action of quakeproof or bump proof shall be taken. Technical documents shall define the handling requirements of key parts.
b. For receiving raw materials or fitting parts, the Purchasing Dept. is responsible for handling them.
c. For handling of internal machining product, the Production Dept. is responsible for organizing execution.
d. For handling of entering-storehouse finished product and delivery product, the Marketing Dept. is responsible for organizing execution.
(2) Control of Storage
a. The company shall use appointed storage location or storehouse to avoid product damage or deterioration during use or before delivery. Receiving raw materials, external purchased parts, and finished product shall pass the storehouse-receipt formalities in accordance with specified regulations. They shall be performed the management according to “Management Regulations for Storehouse”.
b. Accounting of stock shall be checked everyday and cleared monthly. Accounting, cards and products shall be in keeping with themselves. Piling in order, appearance dapper.
c. The storekeepers shall examine the product quality conditions at specified intervals to prevent the stored products from deterioration.
(3) Control of Packaging
a. The Technology Dept. shall provide with packaging design and packaging process documents, to determine the identification attacked to package surface.
b. The workshops shall implement the packing work according to packaging design and packaging process documents. The Inspection Dept. shall perform the packaging inspection according to specified requirements.
(4) Control of Preservation
a. The company shall definitely in product assembly process determine the requirement for clearing and purging product to eliminate contamination and scrap before the parts are put together.
b. Before packing, product shall be painted with antirust painting and antirust grease to protect appearance of product.
c. Final product shall be permitted to enter into the final product storehouse in time after it is inspected and proved to be qualified.
(5) Control of Delivery
a. The stored products shall be checked for quality at specified intervals to ensure they meet the specified requirements.
b. Product delivery shall be performed in accordance with requirements defined in the contract, and this quality protection shall be extended to the delivery destination.
(6) Control procedures shall be performed according to TSQP15-01 “Procedure for Control of Handling, Storage, Packaging, Preservation and Delivery”.

Control of Monitoring and Measuring Equipment
Purpose
      Monitoring and measuring equipment shall be controlled effectively to ensure accuracy and precision of devices in meeting measuring requirements to provide evidence of conformity of product to determined requirements.
Scope
      It is applicable to all the devices, instruments and software of our company for monitoring and measuring the products and processes.
Responsibility
     The Inspection Dept. is the function department for managing the monitoring and measuring devices.
Control Requirements
      Our company shall establish TSQP11-01 Control Procedure for Monitoring and Measuring Equipment to control monitoring and measuring equipment
(1) Determine the accuracy of the monitoring and measure equipment, and select the appropriate monitoring and measuring equipment.
(2) Calibrate or verify, or both, at specified intervals or prior to use, against measurement standards traceable to international or national measurement standards, where no such standards exist, the basis used for calibration or verification shall e recorded,
(3) Adjust or readjust monitoring and measure equipment if necessary,
(4) The Inspection Dept. shall maintain calibration records. Their contents shall include: equipment type, number (unique identification), location, frequency of checks, check method or regulation, check result, checker, rechecker, etc. If any problem is found, it shall adopt timely action to resolve the problem.
(5) The identification which indicates calibration status of equipment shall be attached to the equipment, and shall be recorded.
(6) Assess and document the validity of previous inspection and test results when inspection, measuring and test equipment is found to be out of calibration, responding corrective action shall be taken and formed into written records.
(7) Ensure that the environmental conditions are suitable for calibration, test, and measure.
(8) Safeguard monitoring and measuring equipments from damage during handling, maintenance and storage.
(9) Attention shall be paid to preservation during the handling and storage of the inspection, measuring and test equipment to ensure the precision and perfect applicability.
(10) Employees responsible for monitoring and measuring equipments and re-checker shall be trained specially and qualified with certificate. When monitoring and measuring equipments are outsourced, the supplier shall be confirmed and qualified.
(11) When computer software are used to monitoring and measurement, the computer software shall be confirmed to satisfy t he intended application, the confirmation shall be undertaken prior to initial use and reconfirmed as necessary.
(12) If we have on confidence in products that have delivered to customers, we shall notice customer and deal with these products if necessary.
(13) For monitoring and measurement equipments offered by employees or customers, these equipments shall be calibrated and maintain calibration results.
(14) Maintain calibrate and gauge results for any instruments, measuring and test equipments for products conformance, these records shall includes:
a. Equipments mark, include standard for such equipment,
b. Change appropriate to engineer,
c. Data from calibration deviation,
d. Review for influence from deviation,
e. If the non-conformance product has been delivered, customers shall be notice in time.

 
 
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